Support

Email is the fastest way to reach a person. We read everything and aim to reply within two business days.

Contact us

• General help — support@akordly.app
  Anything about your account, songs, or the app itself.
• Privacy requests — privacy@akordly.app
  Access, correction, or deletion of your personal data.
• Copyright — copyright@akordly.app
  Report infringing material or submit a takedown notice.
• Abuse — abuse@akordly.app
  Report misuse of the service.

Subscriptions and billing

Akordly Pro and Studio are purchased inside the Akordly app and billed through your Apple ID. To view, change, or cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions. Cancelling stops the next renewal — you keep your plan until the end of the period you already paid for.

Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.

If you already subscribed but don't see your plan, open Plans in the app and tap Restore Purchases.

Deleting your account

You can delete your account and its data at any time from Settings. Deleting your Akordly account does not cancel an active subscription — cancel that in your Apple subscription settings first.

Policies

Terms of Service · Privacy Policy · Copyright Policy · Acceptable Use Policy